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Added on OttawaRestos
1200, boul. St-Laurent
Added: Mar 19, 2018
102, rue de l'Hôtel-de-Ville
Added: Jan 11, 2018
133 Rue Notre-Dame-de-l'île
Added: Nov 17, 2017
2020, Lanthier Dr., Unit 10
Added: Nov 07, 2017
189, Lyon St. N.
Added: Sep 28, 2017
7, boul. Montclair
Added: Jun 29, 2017
332, Wilbrod St.
Added: Jun 26, 2017
41, York St.
Added: Jun 22, 2017
Rideau St.
Added: May 17, 2017
2010, Trim Rd.
Added: May 17, 2017
10, Byward Market
Added: May 17, 2017
346, Elgin St.
Added: May 17, 2017
354, Elgin St.
Added: May 17, 2017
796, chemin Fogarty
Added: Mar 26, 2017
399, Sugar Bush Rd.
Added: Mar 26, 2017
17190, Sand Rd.
Added: Mar 26, 2017
1700, Ferguson Falls Rd.
Added: Mar 26, 2017
670, Cedarview Rd.
Added: Mar 26, 2017
2452, Yorks Corners Rd.
Added: Mar 26, 2017
320, ave. des Pères Blancs
Added: Mar 26, 2017
1865, O'Toole Rd.
Added: Mar 26, 2017
1611, Bank St.
Added: Feb 23, 2017
1255, Donald St., #10
Added: Feb 23, 2017
179, Montreal Rd.
Added: Feb 22, 2017
224, Beechwood Ave.
Added: Feb 22, 2017
94, Beechwood Ave.
Added: Feb 21, 2017
784, Somerset St. W.
Added: Feb 14, 2017
1159, Bank St.
Added: Feb 14, 2017
144, O'Connor St.
Added: Feb 14, 2017
24, York St.
Added: Feb 02, 2017
500, Terminal Ave., Unit A05
Added: Feb 02, 2017
179, George St.
Added: Feb 02, 2017
349, Dalhousie St.
Added: Feb 02, 2017
277, Dalhousie St.
Added: Feb 02, 2017
176, Dalhousie St.
Added: Feb 02, 2017
Featured Restaurants
Restaurant Deals
Deacon ...
Centretown/Downtown
Kinki Lounge ...
ByWard Market
The Senate
ByWard Market
New Member Restaurants
Latest Reviews
Aylmer BBQ
Aylmer
1.0  Overall Rating
Food
Service
I grew up eating at this place. So I ordered from Aylmer BBQ looking forward to eating their General Tao Chicken. For years, I would recommend this dish to people. Coming back to town, I decided to order from here.

Wow, I was extremely disappointed!

The white rice was undercooked, the batter on the chicken was very wet & soft, and the sauce was not the same tasty amazing sauce it was years ago. It seemed as though the rice was from yesterdays leftover - cold & dry, and the general tao chicken was left sitting in the sauce for hours.

I decided to call to let them know that I was unsatisfied with their food because it's not fair to pay for a product or service and not receive exactly what you wanted and expected.

This is called having great customer service. First, you need to own up to your mistake, which they never apologized. Only made excuses! Second, you offer your customer who pays your bills three options. 1- Refund your client fully, 2- Offer to take another order, or 3- Give a credit for the next time. Again, this is called having great customer service to keep your loyal customers happy and satisfied.

So, let's look at what they offered me. Aylmer BBQ offered me to take another order so I did. I asked for egg rolls. Now, let's look at how much the egg rolls cost $1.45 each and the general tao chicken cost $12.90. How many egg rolls fit in a general tao chicken? The answer is 8.9 egg rolls, round it up to 9. Guess how many they offered to give me?
5 egg rolls

What this means is they stole money from a single mother and a full-time student - $6!!!! If I knew they were this desperate for my $6, I would have offered them more.

The point is about treating your customers with high value because we are the people that make it possible for restaurants to make money, to stay in business, and pay for your lifestyle. When you bite the hand that feeds you, it says a lot about their mission as restaurant owners.

I will never return! Not because the food was bad but because the customer service was poorly managed and the problem was not resolved. I did receive my five egg rolls but I'm still not satisfied because the solution was not fair. They got their food back and I was left overpaying for a mistake they made.
Reply 
Sunday, May 20, 2018
The Buzz
Centretown/Downtown
4.5  Overall Rating
Food
Service
Great Mother's Day Brunch! Very pleasant and wonderful food.
Reply 
Monday, May 14, 2018
Wasabi Japanese Restaurant and Sushi bar
ByWard Market
3.5  Overall Rating
Food
Service
I've visited Wasabi many times and really like the innovative and unique sushi rolls. I brought my family there for Mother's Day. The restaurant was not as busy as usual but the service was very slow. We waited almost an hour for our appetizers and many of the items we ordered were missing. The rolls we ordered looked like they were not rolled properly and fell apart on the plate. I was disappointed by the service last evening. It is usually pretty quick and well presented.
Reply 
Monday, May 14, 2018
The Buzz
Centretown/Downtown
5.0  Overall Rating
Food
Service
great ambience, attentive and upbeat wait staff and AMAZING food!
Reply 
Sunday, May 13, 2018
The Buzz
Centretown/Downtown
5.0  Overall Rating
Food
Service
Wonderful evening as always. Great service, great food, and great martinis.
Reply 
Sunday, May 13, 2018
Kinki Lounge & Kitchen
ByWard Market
4.0  Overall Rating
Food
Service
Awesome food! Could be a little quicker on delivery but all was delish!
Reply 
Saturday, May 12, 2018
Kinki Lounge & Kitchen
ByWard Market
3.0  Overall Rating
Food
Service
Correct...mais pas plus. Il y a 12 ans, j'y avais été et c'était tout simplement sublime. Plus maintenant
Reply 
Saturday, May 12, 2018
The Buzz
Centretown/Downtown
5.0  Overall Rating
Food
Service
This is the place to be on Wednesdays! Make sure you make a reservation for this night, the booking tool is very convenient off their website. Great atmosphere, martini menu, and nibbles! Staff is always friendly and nice. The Buzz is definitely one of Bank Street’s gems!
Reply 
Thursday, May 10, 2018
The Buzz
Centretown/Downtown
5.0  Overall Rating
Food
Service
The Buzz has an amazing brunch and great service at a reasonable price. Really enjoyed the Crabbie Bennie and especially the mimosas- but not untill 11 am (this is Ontario remember!) I highly recommend this restaurant.
Reply 
Monday, May 07, 2018
The Buzz
Centretown/Downtown
4.0  Overall Rating
Food
Service
Great daily drink menu
Reply 
Monday, May 07, 2018
Allegro Ristorante
Little Italy
5.0  Overall Rating
Food
Service
Food was excellent and service great
Reply 
Sunday, May 06, 2018
The Buzz
Centretown/Downtown
5.0  Overall Rating
Food
Service
My boyfriend and I are for the first time at buzz. We absolutely loved it. The food, drinks, and staff we all excellent. Thanks for making it a wonderful night for us!
Reply 
Sunday, May 06, 2018
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