Mary
Although the waitress was friendly and serviceable, the restaurant itself needs some care. As a pricier restaurant, I would expect it to have a better interior and not torn worn-out seats, no plates on a wall plug (safety issue, especially since the plug is broken, less than professional paint job. It has a mom and pop dinner feel, but not a mom and pop dinner pricing. The entrée of calimar was decent but nothing to rave about. My partner was satisfied with the chicken parmigiana and side of spaghetti, as a main meal. However, I ordered the porchetta, which turned out to be cold in the middle and quite fatty, For dessert, we ordered the triple taster, which was very good and redeemed the poor meal. Without ordering any drinks of any sort, the meal was $115.00 for two.
Having had a recent dissatisfied interaction with Big Rig, I thought my disappointment would last, however, the management CORRECTED that, toute suite!
Their prompt and positive action has redeemed my faith in their commitment to excellence in customer service!
Big Rig, you became truly BIG, in listening, caring, and redeeming customer value! Bravo!
By reaching out to me, and hearing, your management has stated the true meaning of, Mi casa, Su casa!
Muchos gracias!
François et
Good service. Very clean. Personel realy aware of our needs
André
avoir des bruchettas comme entree serait bien
Philippe
There were 4 of us and three of us were happy with their meals. I just had to ask to have my steak cooked a little more. It was done and I was happy with that. Plus they warmed up the rest of the food on my plate. The waitress was really good. Would go back.
Luc
Menu intéressant, bon service, repas très apprécié
Francis
Service was very good
Level of my soupe en salad (Bols Santé) was just ok , I had better expectation but I guess this is not there core menu...
Melanie-France
C'est en cette dernière journée de reconfinement imminent que nous avons découvert le Tobiko. Nous avons beaucoup apprécié leurs spécialités : crevettes, pétoncles et steak sur pierre chaude accompagnés de sushis. Nous avons bien hâte d'y retourner entre amis.
Daniele
Excellent service et excellent manger!
Très satisfait
Kathleen
Great service, great food! Staff are always friendly and attentive. A favourite in our family!
Gauthier
Nous aimons beaucoup ce restaurant. Tout est toujours bon et le service est excellent.
Jean-francois
Exellent service. Staff tres social. Nourriture exellent pour le prix.
LISE
Upon our arrival, we were greeted cordially by staff, restaurant was neat and well decorated for the Holidays. Our table was located in a nice and quiet area, as I had asked, and the food was amazing!!
Martine
C'est un beau resto mais le poulet était sec et un resto italien qui n'offre pas du parmesan fraîchement râpé c'est un peu ordinaire. J'y retournerais pour essayer autre chose.
Mike
Great food, great service, great friendly staff. Highly recommend. First time there and definitely will return.
Jill
Great food! Great service! Great presentation!
Lawrence
When we arrived we were welcomed very graciously and cheerfully by Alexandre . We were served impeccably by Natasha who was very courteous and friendly
The food was delicious !
Francine
Toujours aussi bon. Excellente bouffe, excellent service. On vous recommande le cerf de Boileau et le Confit de canard. Merci à toute l'équipe.
Lourdine
Bonjour Mon Nom est Lourdine Numa j'espère que vous allez bien ce matin aujourd'hui je vous envoie ce message de mon côté d'Ottawa Ontario pour vous dire que moi je reste toujours intéressés pour travailler dans votre domaine de restauration comme plongée des vaisselles et aussi aide cuisinière seulement pour moi-même ça fait plaisir par contre je vous dis un gros merci beaucoup quand en me invite à Gatineau Québec donc je vous souhaite une bonne joyeux Noël et bonne année 2022 au revoir
Gilles
Tout est délicieux et le service est impeccable. Si vous l'assaillez, vous l'adopterez !
Pomen
This is one of our most favorite restaurants in Ottawa, maybe even in Ontario. Every time we visit Ottawa, we will go there. Food is absolutely delicious and never disappointing. Service is good too.
Claire
Excellent accueil. Restaurant peu fréquenté, plusieurs sièges disponibles sous le 50% permis avec les restrictions Covid. Serveuse était gentille mais service très lent. On a dû demander pour avoir une bière, elle avait été oubliée sur le comptoir! Repas froid- steak froid, sauce à peine tiède, beaux légumes tièdes aussi. Nous croyons que les assiettes ont été oubliées aussi. Elle les a prises pour les faire chauffer mais tout était pareil froid/tiède) sauf frites un peu plus chaudes. La serveuse a changé - finalement après deux tentatives- les sauces pour des sauces chaudes. La gérante est venue et nous a offert de changer la pomme de terre et nous offrir un dessert. Mais c'était trop peu, trop tard. Bref personnel très gentils mais des steaks froids, ce n'est pas acceptable dans un Steakhouse!
Jon-Paul
I have been dining at L'Orée du Bois about four times per year for probably 30 years. The food is always top notch.. Amazing French/region Quebec cuisine in a friendly environment. Looking forward to our next visit.
We have been customers for 4-5 years. Because of the pandemic we have been ordering take out orders. Yesterday, despite arriving 20 minutes ahead of the estimated time that our food would be ready, the order was minimally warm. Not tasty at all when this food is lukewarm.This is the third time this has happened to us, but I assure you that it will be the last.
Another important disappointment: while I waited for my order, two groups of Asian in-dining customers (10 in all) were standing at the counter near the cash waiting about 6-7 minutes, waiting to pay for their meals. Only 5 of them wore masks, despite the sign 5-6 feet away stating that masks had to be worn in the restaurant except for eating or drinking. No social distancing at the counter while they waited.The Cashier never asked them to put on their masks during this period which was unusually long ( the cashier was busy on the telephone, reason unknown to me). Again nobody was maintaining social distances. When they finally left the restaurant, I commented to the Cashier that I did not like their behaviour which was against Public Health measures for controlling the spread of the virus, but he just replied "hum". He appeared unconcerned, and he was unapologetic. Pretty poor reflection of their business model and of their values when it comes to maintaining the recommended and appropriate health standards during these very difficult times! As noted above, this will never happen to us again as we won't be ordering from Open Rice in the future.
Nancy
Great service our waitress was a hoot. The food was amazing would definitely recommend this place!
Francois
Très bon service, nourriture à la hauteur de nos attentes.
Véronique
Soirée inoubliable pour le 50e anniversaire de mariage de nos parents. Merci à toute l'équipe de l'Orée du Bois pour un service impécable, une bouffe exquise (comme d'habitude) et une ambiance parfaite.
Michel
Cuisine authentique et savoureuse, belle ambiance et service attentionné. J'y retournerai encore.
Lorraine
Great service and the food was delicious. Amazing selection of beer! Our group left very satisfied.
Lise
The restaurant was at 50% , everything was lovely, clean. The staff very attentive and followed protocols. Now the best part the food was awesome , thank you for the lovely evening! Merry Christmas
Paige
5 stars! Warm and engaging service from the moment we walked in the door. Excellent food, cooked to perfection. The kitchen easily accommodated our dietary restrictions and the server made delicious recommendations! Will definitely be back!
Kathy
Fantastic restuarant with great food and ambiance. We were very happy to see that the guy that plays music was back, he is a pleasure to listen to
Chantal
Absolument incroyable comme place! Bel accueil, bonne bouffe et site enchanteur.
Brenda and Bill
Restaurant was accommodating to push our last minute reservation back 30 min due to bad weather. Service was friendly and pretty fast. Food was delicious as expected. Baton Rouge always has amazing ribs, with very little fat. Felt safe as vaccination status was checked and masks worn. Definitely recommend this restaurant and location, especially since they validate underground parking.
Alexandra
Bon service, belle ambiance. Nourriture à la hauteur de nos attentes. Merci!
Yvon
Excellent, même si comme on pouvait si attendre, les prix sont â la hausse.
Gérald
distanciation covid exemplaire.
nourriture exceptionnelle.
beaucoup de soins dans la présentation des assiettes
personnel très attentionné et compétent
Judith
Expérience extraordianire à chaque fois que nous y allons. Les serveurs (euses) possèdent une très grande connaissance du plats et des vins. La nourriture est meilleure que jamais! Endroit rustique enchanteur et sympathique. Un trésor.
Manon
Serveuse très froide et croute de pizza brulee
marie-eve
Excellent service , cuisine délicieuse et renouvelée avec des sauces délicates ! Jean-Claude peut être fier !
Ginette
Excellent service convivial !!! La table d'hôte était délicieuse avec toutefois 2 petits bémols...les haricots verts n'étaient pas assez cuits et le confit de canard l'était un petit peu trop...de petits détails qui peuvent être corrigés facilement. Les entrées, potage, saumon, poulet et surtout la buche de Noël nous ont comblés!!
Nous étions un groupe originalement prévu pour 9 personnes mais au final nous n'étions que 5 et nous avons trouvé le parfait arrangement pour la nourriture en trop préalablement payée.
Excellent endroit pour passer un beau moment et ravir nos papilles...je recommande!!!
