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oxtail(16) chicken(16) drink(16) candice(13) recommend(12) plantain(10) cheese(10) caribbean(10) flavour(10) mac(9) poutine(9)Great night out. Our server, Candice was fantastic & the food was awesome. Best Jerk Chicken Mac & Cheese I ever had & the oxtail tacos are a must try👍🏼View more
Hayzell
Party of 6 - The food was amazing! We ordered Jerk Chicken Rasta Pasta, Oxtail, Curried Goat, Sauteed Mushroom, Calamari & the Pepa Shrimp & Lobster. Portion was perfect for a group of 6. Flavors we're on point. Thank you for making my birthday celebration extra Special. Aresta (sorry if I misspelled) was our server & she was very helpful & such a great host.
The food was really good. I ordered the Mac & cheese with oxtail, jerk wings & the Grandma’s Punch cocktail. The Mac & cheese tasted great but it was kind of small for 24 dollars. The wings were delicious. My drink was good as well. Overall the restaurant & atmosphere were great 😊.View more
Not sure what happened. We attended Tropikal in June on a double-date & everything was fantastic!! We all shared the jerk calamari, coconut shrimp, Rasta Pasta, oxtail poutine, griot & the rice & peas. My hubby wanted to go back for his bday but last night everything changed. We had the jerk & spicy mango wings, they were great! One of our party had the oxtail tacos, & said they were really good but the Rasta Pasta was completely different this time around. In June it was reddish in colour, nice & spicy.
This time it was bright yellow (maybe curry), not as spicy & a different taste. My husband only took 2 bites, didn’t like it & was disappointed because he ordered it based on having it last time. Peas & rice were good but the griot this time had no flavour & really greasy. The Mac & cheese was okay, the jerk poutine was good.
The service was also very slow & the restaurant was not busy, two groups, 4 at the bar & us. Based on the last experience, we told everyone we know to check it out, the atmosphere is always sweet. Not sure we want to go back, may try it one more time & try other things, because we always want to support.View more
The unwelcoming start with a man who doesn’t know how to say “Hi” but instead ask if we had reservations. Server was very pleasant, but our food was horrible. We ordered oxtail with burnt truffle fries, flavourless rice, underwhelming coconut pineapple shrimp dish. Server never came back to check on us & only voided off the fries after we had explained to her the problems with our dinner. Sad to say it will our last time trying this place, & I hope they fix their recipes
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Kacyann
Need more staff
Food was delicious taste of the Caribbean
Oxtail wanted to cook more wasn't falling off the bone
Need more drinks options
Better seating option
The chefs handle the food properly so delicious
Kacyann
Need more staff
Food was delicious taste of the Caribbean
Oxtail wanted to cook more wasn't falling off the bone
Need more drinks options
Better seating option
The chefs handle the food properly so delicious
Kacyann
Need more staff
Food was delicious taste of the Caribbean
Oxtail wanted to cook more wasn't falling off the bone
Need more drinks options
Better seating option
The chefs handle the food properly so delicious
Kacyann
Need more staff
Food was delicious taste of the Caribbean
Oxtail wanted to cook more wasn't falling off the bone
Need more drinks options
Better seating option
The chefs handle the food properly so delicious
I don't know if I'll be back here. The place is lacking some some key points but the food is amazing & one of the best that I've had. Drinks are way too over priced & they are actually not good. Don't spend money on cocktails. They are not worth it. I believe they are understaffed because service was not good at all. No checkups, finished plates on table for more that 30min. Had to call waitress myself couple times to get an order through.
Again food is phenomenal. Oxtail is great but don't order the sharable since it's mostly bones(not fall of the bone, u literally have to eat them with Ure hands). Jerk calamari was an eye opener & one of the best. Oxtail tacos & jerk chicken was delicious.
In summary, come for the food, order everything right away once u are given a table, & do not order cocktails (any cocktails).
Message for the owner. Ure chef is amazing but u need to do something at the bar level.
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Great service. Even better food. Loved the oxtail to share.View more
Amazing food & service. Gotta try the plantains!! Candice was an amazing server attentive & knowledgeable about the menu. Get the oxtail tooView more
Andrea
I had really high hopes! Unfortunately It took over an hour to get our entrées. We got our appetizer fast & it was hot & delicious! 10/10! But then waited 50 min more for our entrées. This would be okay if it was slammed but people who were seated much after us got their entrées first (the same entrées fyi). I have a spinal injury so sitting for this long gets painful for me, I expected fast service since there were tons of staff. Like 2-3 people were hanging out by the expedite bar at all times (seems weird to allot that many staff to expedite given you have servers as well) The waitress apologized a few times reassuring us it was on the way. Idk if she forgot to fire our entrées or what but it was clear this was not the norm since other tables were being served more timely than us. The tacos were delicious but the only thing is that the hot sauce kind of dominated the other flavours on the taco. My partner wants to add: "The food was delicious although the poutine size was TINY. There is no world in which a poutine that small should be cost that much. I understand thaf oxtail is expensive, but you could have served the same amount of meat on double the amount of fries & it would have been incredible. That's not a meal; it's a side. That poutine size is what most places charge 4-6$ to add as an upgrade. If I'm paying 20$ for a poutine I expect it to be a meal. Your servers should warn patrons about the size at the very least if they notice them not ordering anything else as their main."
Would overall rate 3/5, I know this place could be incredible but needs a little work on ironing out the kinks. Less staff standing around, increase poutine portion size, make sure your staff are properly trained on your ordering/firing system, communicate better with patrons about what the hold up is. I would love to come back eventually & try some more food but this has really put us off from visiting again. Maybe takeout will be a better option for us. Idk. Best of Luck! :)
Kyla
Well done! It's so nice to have elevated Caribbean food in the City. Food presentation was spot on! Nice vibes, great tunes & not to loud can hear the rest of our party. Food was great. The jerk calamari, oxtail poutine & that coconut shrimp was delicious!! We also had the Rasta pasta with jerk chicken, griot with rice & peas & the lobster & pepper shrimp all tasty. We'll definitely be back! Service was a bit slow but it was packed so it was to be expected.