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with 145 ratings on OttawaRestos
Reviews often mentionoxtail(16) chicken(16) drink(16) candice(13) recommend(12) plantain(10) cheese(10) caribbean(10) flavour(10) mac(9) poutine(9)
Great night out. Our server, Candice was fantastic & the food was awesome. Best Jerk Chicken Mac & Cheese I ever had & the oxtail tacos are a must try👍🏼View more
Great food (Mama's mac & cheese was incredible) & the service was amazing. The vibe seemed more bar than restaurant which was a bit of a surprise for us.View more
The food was really good. I ordered the Mac & cheese with oxtail, jerk wings & the Grandma’s Punch cocktail. The Mac & cheese tasted great but it was kind of small for 24 dollars. The wings were delicious. My drink was good as well. Overall the restaurant & atmosphere were great 😊.View more
Not sure what happened. We attended Tropikal in June on a double-date & everything was fantastic!! We all shared the jerk calamari, coconut shrimp, Rasta Pasta, oxtail poutine, griot & the rice & peas. My hubby wanted to go back for his bday but last night everything changed. We had the jerk & spicy mango wings, they were great! One of our party had the oxtail tacos, & said they were really good but the Rasta Pasta was completely different this time around. In June it was reddish in colour, nice & spicy.
This time it was bright yellow (maybe curry), not as spicy & a different taste. My husband only took 2 bites, didn’t like it & was disappointed because he ordered it based on having it last time. Peas & rice were good but the griot this time had no flavour & really greasy. The Mac & cheese was okay, the jerk poutine was good.
The service was also very slow & the restaurant was not busy, two groups, 4 at the bar & us. Based on the last experience, we told everyone we know to check it out, the atmosphere is always sweet. Not sure we want to go back, may try it one more time & try other things, because we always want to support.View more
My husband & I went to Tropikal for date night & from the moment we walked in everything was amazing. The atmosphere & decor is fantastic, staff were friendly & the food was insane. We started with the coconut shrimp & mushroom appetizers then followed that up with the jerk chicken, griot, mac & cheese & plantain. The flavour combinations were perfect. Would highly recommend everything!View more
The restaurant is very nice, staff was great however the food was not good. Mac n cheese had an odd taste, salt fish fritters had no flavour & was under cooked, the tacos were good once we removed the extremely hard avocados at the end of the day I would not return to eat
Only putting 3 stars because below 3 stars is a private review & it's important to have all reviews public. This was a 1 maybe 2 stars max experience.
We had a disappointing experience at Tropikal Ottawa. The restaurant's high prices, slow customer service, & lackluster food quality were major drawbacks. The shrimp Rasta pasta, priced at $32, is overpriced compared to similar upscale restaurants where steak dishes are priced in the $30 to $40 range. The mac & cheese lacked seasoning & tasted like macaroni with only shredded cheese, & the ackee & salt fish fritter had no ackee. Although the drinks were good & the ambiance was lovely, the bathroom could use some updating. We don't plan on returning for the food & hope the restaurant reconsiders its menu.
The fishball was too salty . The mac & cheese wass good!!! Customer service could be bette