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CITY Restaurant: East India Company Ottawa
East India Company 4.2

Reviews for East India Company Restaurant

4.2 with 31 ratings on OttawaRestos

Food
Service

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Page 1 of 1 - 18 Reviews

A very decent place to have an equally decent buffet. To begin with, the restaurant is very well laid-out, with three pretty large rooms tucked away in three different areas, & hidden from each other. The ambience of the place is commendable, including the various statues, figurines & wall decorations. The dishes offered are varied & prepared pretty well. The servers are hard-working & courteous. My only two peeves are, first, that the beef was too hard, & needed a lot of chewing &, secondly, that there isn't enough light on the flight of steps leading up to the entrance door. Those are probably the two reasons this location will get a 4-star rating from me instead of a five. Overall, very much recommended.View more

Jan 04, 2024
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4.0

I ordered lamb curry,but i received only lamb where is curry?View more

Jan 02, 2024
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5.0

Friday at noon I went to the East India Company & it was the best experience ever! The food was amazing! Our server helped us understand the food! She was so sweet & kind! She made sure we had everything we needed at all times! She made our night!! We will definitely be going back to get that kind of customer serviceView more

Dec 23, 2023
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5.0

East India Company is by far my favourite place for Indian food in Ottawa! The food is always so good at both locations & at their Winnipeg location as well! The service is excellent. I highly recommend!View more

Dec 14, 2023
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5.0

Went for a lunch buffet. Very good quality Indian food & desserts. The service is very nice even though there is only one server during the day. Good value for your money. Highly recommend. Music could be a wee bit lower in volume but great atmosphere.View more

Oct 30, 2023
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4.0

Service & food were great. Had the diner buffet. Ended with chai tea :)View more

Oct 28, 2023
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5.0

Particularly enjoyed the aloo gobhi & paneer makhani. Great service & great foodView more

Oct 12, 2023
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5.0

I was a regular at East India Company on Somerset since 2007. The buffet had plenty of options & was very generous & the owners & service were great. In 2020 I moved west & life got busy & the pandemic & i really didn't eat much Indian food since. Last week I randomly went to an Indian buffet in kanata that was disappointing & after a few disappointing uber eats orders I decided to try their Robertson location. As expected the place was clean & the Buffet was very good with plenty of veg & non veg dishes like beef, lamb, chicken, & seafood dishes. My favourite vegetarian dishes usually are saag paneer & punjabi kadhi but everything i tried was delicious. The appetizers & chutneys were great too. For the quality & variety of the buffet the price is very good. You can also order from the menu. I didn't try dessert bec I was full & came mostly to try the items I was craving but I will be back.View more

Oct 06, 2023
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5.0

Beautiful decor. Delicious food. Fabulous service.View more

Sep 17, 2023
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2.0

We decided to go for Buffet dinner. Entrance was welcoming but still need lot of finishing touches to be done. Server gave us some option to sit. Chairs were comfortable but dining table look dated. Restaurant looked dated. We were excited to enjoy Indian buffett. Most dishes were not freshly cooked. Three key North Indian dishes Tandoori chicken, Lamb curry & Butter chicken were total let down. Only saving grace was Naan ( though we had to pay separately as not included in Buffett price). Naan was excellent. One of best Naan i ever had. We will seriously rethink of going back. Servers were excellent she got us separate bowl of lamb curry much better which was on buffett table. I hope owners take this feedback in positive spirit. I have given two stars for Naan. Five stars for Servers.View more

Sep 09, 2023
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I had been visiting this restaurant quite a while & it was one of the best until recently. Their staff is very friendly & probably only follow the orders to run the restaurant.
They need to change something now to maintain the differentiator values. Last saturday we visited the place along with some of our family relatives & found it to be an average.

- Keeping Naan/Roti outside the buffet is a pinching approach. By the time bread arrive our lunch was half done by having side dishes.
- palak paneer needs improvement as it very sour & at times with missing paneer in it.
- Dosa was not served at 2:00 pm though it was included in lunch pricing & adverised to attract customers.
- rice pudding was too watery.
- other veg dishes like chana masala & navratan kurma had lost it's freshness
- Butter chicken, kadhai chicken, muscles, tanduri chicken & other few items were very good.
- plain rice with daal makhani was nice. But rice pulao did not have cashew & was too oily, not upto mark.

Overall it's on average rating because of good varaity of items, with 50% of them with average taste & moderate value for moneyView more

Sep 09, 2023
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5.0

I recently dined at East India Company in Ottawa & had a fantastic experience. The ambiance was warm & inviting, reminiscent of traditional Indian decor. The menu offered a wide array of authentic Indian dishes, each bursting with flavors & prepared with precision. The service was impeccable, with the staff being attentive & knowledgeable about the menu. I particularly enjoyed the Butter chicken & daal, which was rich & creamy perfectly spiced & aromatic. Whether you're a fan of Indian cuisine or new to it, East India Company is a must-visit for a delightful culinary journey through India's diverse flavoursView more

Aug 31, 2023
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5.0

Food is really yummy 😋 & it has good quantityView more

Aug 27, 2023
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5.0

There butter chicken is soooo good🤤& the stuff was friendly too.View more

Aug 23, 2023
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1 Review
Service
Food
1.5

Food was shockingly bad & bland. The best thing was a potato dish labelled'very hot' which was OK. The serving temperature of all the food was tepid & it had been warmed & re-warmed through many buffet services. The pakoras looked like they had been fried multiple times, cut in half & then fried again!
I had been here once many years ago - then it was great but sadly it clearly has been going hill steadily from then on.
I will never go here again.

Feb 04, 2022
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1 Review
Service
Food
5.0

Amazing food. Amazing value. We are very satisfied every time.

Oct 02, 2020
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1 Review
Service
Food
1.0

Very bad experience for take out order. The quantity according to the price is very very less. Only a single person can be satisfied with 1 vegetarian sabji which costs $17. That's too much. Bad experience ever. There are many other indian cuisines in Ottawa which offer good quantity as well as quality.

Feb 01, 2019
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1 Review
Service
Food
2.0

We have been eating here regularly over the last few months & have always enjoyed ourselves. However, this evening we experienced terrible customer service with our takeout order. When we got the order home we realized that there was a difference in quantity received in a usual order. We then called to discuss, & the young lady that answered the phone said how all our previous orders over the last several months were wrong & this one was right...which doesn't make a lot of sense. When questioned we were hung up on...be careful with your orders...its disappointing as a local Bells Corners resident that we can no longer support this restaurant

Jan 05, 2019
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