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Restaurant: Canal Ritz Ottawa
Canal Ritz 4.2

Canal Ritz

Glebe
$$ & $$$

About Us

Modern italian cuisine, exceptional service, a warm atmosphere and breathtaking scenery combine to make Canal Ritz a truly unique dining experience in Canada's capital.

Amenities and more

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Reviews for Canal Ritz Restaurant

4.2 with 36 ratings on OttawaRestos

Food
Service

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Page 1 of 1 - 17 Reviews
5.0

It's one of the best restaurants I've ever been so far. Everything was amazing. Brooke was excellent in her customer service. I had one of the most memorable days of my life there yesterday ! I highly recommend this beautiful restaurant. Regards, Rishi BhallaView more

Dec 17, 2023
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5.0

Great service,great food & wonderful drinks as always We love our Christmas parties in canal ritzView more

Dec 08, 2023
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4.0

We booked a pre-holiday festive work gathering for 55 people & were delighted with the planning & end result! Planning was very easy; the manager Chris accommodated last minute changes to our number & allowed us lots of say on dietary needs of our group. The staff serving food & beverages were wonderful; attentive & charismatic. The cocktail party food was substantial; lots to go around with delicious pizzas hot from the oven, & charcuterie board, fresh bread, fresh fruit & vegetables. There was lots of space with delightful ambiance in the Solarium. A perfect evening. Thank you!View more

Nov 29, 2023
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5.0

A Nice Little Gem With A Lovely Canal View We came here for lunch (Nov 11) to celebrate a special birthday with a view of Rideau Canal. We were not disappointed. That was the real reason we considered coming to Canal Ritz. For the next hour we enjoyed the lovely view facing the canal. It is not the best ideal timing now that Fall is nearing the end but we still enjoyed the moment. The restaurant had its own parking lot which was very nice. The meals were quite good. Myself had the Canal Ritz burger while my wife had the special; Seafood Fettucine (w/ mussels). Meals were fresh & tasty. The Irish coffee, gelato & cream-cheese pie were also great. The waitress was quite nice & even offered to take pictures of us. I will definitely come back here again, but maybe in the summer or Spring to enjoy the outdoors.View more

Nov 21, 2023
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4.0

Mussels were soooo good. Food is always good here.View more

Nov 11, 2023
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4.0

As retirees, a group of us go once a month to catch up, share the latest photos & eat great food.View more

Nov 05, 2023
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5.0

Estaba todo delicioso, el servicio estumpendo, siempre preguntaban que si estaba todo bien, nos servían súper rápido y nos recogían los platos súper rápido aunque estaba el restaurante lleno. Me ha encantado.View more

Nov 04, 2023
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Update !!
This used to be our GO TO place , we loved it & the food.
Last few years it has been on a serious decline, we have now removed it from our places to go list. The most recent time we went, only a week ago, our waitress was as stale as the buns that was served. The bread was so salty I could not eat it ( we used to love their buns ).
Our favorite was always their muscles, but this time the sauce was off & extremely spicy. Our guest ordered a personal pizza that was not cooked properly & was very doughy.
We mentioned it to the waitress, who honestly could have cared less.
She plopped down the bill & walked away. On our way home ( hour & 1/2 drive) we decided that was our last time there.
So sad to see such a beautiful location with such awful food.

Below is my review from 3 years ago:

Love this beautiful spot on the rideau canal. Amazing food & service!View more

Oct 05, 2023
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5.0

I was there to speak to a group about the charity I work for, it was packed! The owner met me on the street as I was trying to park, told me the lot was full & directed where to park RIGHT in front of the restaurant... SCORE! I had the delicious squash soup, shrimp & feta salad & raspberry Gelato for lunch! When the event was over, I realised I locked my keys in the car, again the owner stepped up & helped me out, he called a locksmith & they were there within 15 minutes! Amazing service & amazing food! I will be back for sure!View more

Oct 04, 2023
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4.0

Superbe services & les serveuses sont topView more

Oct 01, 2023
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I loved the view of the canal. The food was great & service is quick.View more

Sep 29, 2023
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3.0

We were a table of eight. Four of us chose one of the specials: Fish & chips $25. The coating on the fish was doughy & undercooked as were the fries. The waitress took one back to the kitchen where they refried the fish & left the fries to go cold.
Altogether a huge disappointment!View more

Sep 27, 2023
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4.0

Good food , love location & service ,Right along the Rideau Canal & with seating right along the water,Corina served us with a big smile , pizza is delicious & very tasty,highly recommend.View more

Sep 24, 2023
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4.0

Loved the food, location & service. Right along the Rideau Canal & with seating right along the water. Had a very interesting pizza with slices of pear & maple bacon, which was very tasty. Can’t go wrong with bacon!! Can highly recommend this place when in Ottawa.
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Sep 19, 2023
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4.0

View is great food needs to improve.View more

Sep 03, 2023
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I’ve been going to the ritz for years, loved the patio during Covid, we could sit outside by the canal enjoy the ambiance & have a very over priced glass of wine. I have not found anything on the menu that was anywhere near enjoyable to eat. The menu has not changed in years. It’s time for an overhaul of the menu & glasses of wine being sold in other sizes than a 5 ounce glass at the atrocious price of $13. The wait staff is always wonderful & the Ritz location can’t be beat. Time for maybe a change in management to update the menu & hire a good chef.View more

Sep 01, 2023
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Great view at the canal.. However, I was frequently annoyed by the waitress (Jaz) who didn’t stop coming to me asking if I need something else & her shift is over.. why should I care if her shift is over but the restaurant is still open.. it was my first time there & was going through the menu & I like to get my meal in courses, salad then soup then the main course but she really kept coming to me a lot I couldn’t really enjoy my time there. It was very disappointing!!View more

Aug 31, 2023
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