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Restaurant: Pho Thi Fusion Ottawa
Pho Thi Fusion 4.1

Pho Thi Fusion

Barrhaven
$$ & $$$

About Us

We've focused on providing an experience that would be joyous and memorable. We take great care and pride in our menus and service to ensure a degree of satisfaction that leaves every customer with a smile. So come join us and partake in some tantalizing flavours you have yet to discover. See you soon!

Amenities and more

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Reviews for Pho Thi Fusion Restaurant

4.1 with 24 ratings on OttawaRestos

Food
Service

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Page 1 of 1 - 19 Reviews
5.0

This restaurant makes me very happy! I have celiac disease , so I can't eat gluten & cross contamination is a very real problem for me. They are very aware & I can confidently order my food & know I am not going to get glutened. Thank you thank you thank you. That aside , the food is fresh & full of flavour. I highly recommend.View more

Dec 15, 2023
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4.0

Had the chicken & beef pho, well done, every bite was delicious, would of given a 5 star, if they were a bit more generous on their portions for the price, will definitely eat here again, also convenient that they stay open later than other pho restaurants around.View more

Dec 12, 2023
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Lunch buffet & Noodles were authentic at a reasonable priceView more

Dec 02, 2023
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4.0

Classic Pho with clear strong flavors. Sashimi was like butter. ExcellentView more

Nov 26, 2023
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5.0

Pork dish was amazing!View more

Nov 23, 2023
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They have good pho & decent spring rolls. The bun thit nuong is also good but not my favourite in Ottawa. Plenty of options to pick from & even vegetarian options.View more

Nov 22, 2023
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2.0

Went for lunch with 2 friends, server didn't explain that when I asked for 10 rolls it means 100 peices of sushi not just 10. No confirmation at all on how much food was coming out to me. Even though 2 out of three of us only got a small lunch. Then proceeded to argue with us about it instead of coming up with a solution. Manager was in Vietnam & she said if I don't pay for all the food she would have to. So there's obviously no protocols & they aren't treating their staff well. My bill was 130 for lunch. Luckily she got the chef to stop making it before I payed. Ended up being 80$ Even if it was my fault & I didn't understand the menu. The customer service was not good. Seemed like she could have just stood there & argued with us all day. Ended up not even eating because loss of appetite for me & my friends & had to get everything to go. Probably won't be returning. The sushi was also extremely tiny for the price.View more

Nov 22, 2023
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3.0

Food is great. The pho broth lacks some flavor but the pad thai is amazing! Service is a hit or miss. Overall an average experience.View more

Nov 20, 2023
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5.0

The gluten-free options were amazing! They had plenty of dinner options & a dessert option for celiacs. The music here is very calming & creates a nice dining atmosphere, & the staff are very kind. Would recommend.View more

Nov 11, 2023
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5.0

The Pho I had was leaning towards the salty side. Service was very good.View more

Nov 10, 2023
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5.0

Love their food, & the service is great 👍View more

Oct 25, 2023
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2.0

Service was wonderful but it all goes downhill after that. Shrimp tasted like the freezer it was stored in. Food was extremely bland. Everyone in our party had the same experience. Floors were sticky & bathrooms were disgusting. Won't be coming back.View more

Oct 19, 2023
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5.0

Thi Fusion is my daughter & my place to go if we're eating out together. Great atmosphere, service, food, & always clean.View more

Oct 17, 2023
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4.0

menu link needs to be correctedView more

Oct 15, 2023
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Sitting here with my food, alcohol, listening to the soft jazz in the background by myself. Everything feels so cozy & perfect. I cannot recommend this place enough.

The staff & customers you see in this place are friendly too, it's no exaggeration when I say that off all things that happened this week, this simple meal in the middle of the day is my highlight.View more

Sep 23, 2023
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3.0

Decent food at reasonable prices, however the entire restaurant was noticeably dirty throughout…View more

Sep 08, 2023
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2.0

Food was great. Unfortunately, not customer friendly. Ordered from them, container not adequate for broth. They didn't want to take responsibility for that.View more

Sep 04, 2023
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5.0

Chill place, good foodView more

Aug 30, 2023
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2.0

I'm a huge pho & sushi lover so I was so happy to find a spot in Ottawa that caters to two of my favorite foods. The first visit was good , I went at a busy time with my two children . We enjoyed our meals despite it being so busy. The second time round I ordered pho that I was to split with my Son & sushi. As I was having my soup I felt something sharp in my mouth. I instantly thought it was the mint but it hurt so bad & almost choked me. I was able to stick my finger in & remove it, it was a tooth pick. I called the waitress that served us to explain what had happened. She apologised profusely which was good & asked if she could get me something else. I must say I was at least pleased to see that she was apologetic , however, I've had less serious things happen to me at other restaurants & found that the mangers went an extra mile to provide me with exceptional.customer service especially when a concern was brought to their attention. I may be asking for too much or maybe unreasonable but I would have expected a little more effort from the restaurant considering this could have been hazardous. I'm glad it happened to me & not my son. Otherwise I have nothing bad to say about the food. Just thought I would leave this review for the restaurant to explore better ways to ensure exceptional.customer service is provided to your customers. This could be reported to the health & safety boardView more

Aug 30, 2023
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